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FTM 2012 Photos Unlinking & Transcriptions Disappearing

Replies: 7

Re: FTM 2012 Photos Unlinking & Transcriptions Disappearing

Posted: 6 Apr 2013 10:05PM GMT
Classification: Query
I can't explain why it might happen. I make a copy of each of my photos and documents before uploading to Ancestry. I have not had any lost yet. I did have all of the default photos on Ancestry.com disconnected one time when I had a problem with the sync feature of FTM. I'm still finding those since there were thousands of them affected. The programmers asked me for some details and logs of what I had done, though I never heard any more from them, other than "that shouldn't have happened and we will try to make sure it doesn't happen again."
If you are not already saving your photos and documents in a backup location, now might be a good time to start. :)
Barbara
SubjectAuthorDate Posted
rm33971 24 Mar 2013 7:10AM GMT 
Barbara Taylo... 25 Mar 2013 10:46PM GMT 
rm33971 7 Apr 2013 3:47AM GMT 
sl_kelly 7 Apr 2013 3:56AM GMT 
Barbara Taylo... 7 Apr 2013 4:05AM GMT 
rm33971 9 May 2013 2:28AM GMT 
rm33971 9 May 2013 2:23AM GMT 
jnye042 9 May 2013 2:58PM GMT 
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