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FTM 2011 won't load properly

Replies: 3

FTM 2011 won't load properly

Posted: 26 Mar 2013 2:48PM GMT
Classification: Query
We tried to upload it to Ancestry yesterday and if we click on the box that says keep living people private , then it doesn't load with all the data and what loads is not always correct. It has people that died in the 1800's as living. We spent hours on the phone with the Ancestry people and they have no idea why the file gets corrupted when we click that box. They had us try not clicking the box and it then loads correctly however it has all the names
of the living people which makes me really uncomfortable.
Has anyone else run into this problem and have they solved it.
We have updated 2011 and it didn't help
SubjectAuthorDate Posted
LKBow 26 Mar 2013 8:48PM GMT 
Barbara Taylo... 27 Mar 2013 5:05PM GMT 
silverfox3280 27 Mar 2013 5:47PM GMT 
LKBow 27 Mar 2013 6:29PM GMT 
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