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FTM 2012 Locks Up When Click on Media Category, Suggestions?

Replies: 7

Re: FTM 2012 Locks Up When Click on Media Category, Suggestions?

Posted: 12 Apr 2013 6:43AM GMT
Classification: Query
Edited: 14 Apr 2013 3:04PM GMT
Try entering a media file by clicking on the Person Tab then clicking on the Birth, Death, etc. row which relates to the media you want to insert. Then choose the Media Tab and enter a new media file. See if that works better. Also check your media's file size. Large files seem to cause the program to hesitate or crash. Most of our media files have been reduced to a couple of hundred kilobytes. Lastly, look in your "Media" tab for file thumbnails that don't show the minature picture of your file. They may show as a symbol. These are corrupt files and should be deleted and replaced.
SubjectAuthorDate Posted
Michelle Entr... 7 Apr 2013 8:02PM GMT 
Sean Franklin 8 Apr 2013 3:54AM GMT 
Michelle Entr... 9 Apr 2013 1:55AM GMT 
Michelle Entr... 9 Apr 2013 2:27AM GMT 
Sean Franklin 9 Apr 2013 3:52AM GMT 
sampoole1 12 Apr 2013 12:43PM GMT 
Michelle Entr... 14 Apr 2013 7:48PM GMT 
jamclo 14 Apr 2013 8:36PM GMT 
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