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changing computers for syncing and syncing problem

Replies: 3

Re: changing computers for syncing and syncing problem

Posted: 23 Apr 2013 1:07PM GMT
Classification: Query
Transferring sync by restoring a backup onto a new computer works pretty well. That's a new option only available since the latest update so I haven't had a lot of experience with it, but I've tried it a couple times on small test trees and haven't experienced any problems.

As far as parents missing on FTM that appear OK in Ancestry, that's most likely a preferred parent issue. Sometimes (who knows why) a parent won't get flagged as "Preferred" in FTM, so even though they're there, they don't show in the tree.

See for how to resolve that issue.
SubjectAuthorDate Posted
edwinhturling... 23 Apr 2013 3:21AM GMT 
Sean Franklin 23 Apr 2013 7:07PM GMT 
edwinhturling... 24 Apr 2013 7:18PM GMT 
edwinhturling... 5 Oct 2014 1:19AM GMT 
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