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FTM 2012 opens but wont load tree synced with Ancestry

Replies: 4

Re: FTM 2012 opens but wont load tree synced with Ancestry

Posted: 25 May 2013 6:23AM GMT
Classification: Query
I have no idea what the original problem is but you may find this article useful

http://ftm.custhelp.com/app/answers/detail/a_id/5391

You won't have lost any data which will be on a file ending in .FTM

I assume also that you regularly backup your data using FTM's File>Backup which produces a .FTMB compressed file which you should store on another drive or media separate from where you normally run FTM.

John D

Jo
SubjectAuthorDate Posted
pens402 25 May 2013 4:41AM GMT 
johndd189 25 May 2013 12:23PM GMT 
pens402 26 May 2013 3:37AM GMT 
johndd189 26 May 2013 4:05AM GMT 
TracyLearn 25 May 2013 7:10PM GMT 
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