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FTM upload issue: Foreign characters lost after tree export/import

Replies: 7

Re: FTM upload issue: Foreign characters lost after tree export/import

Posted: 12 Jun 2013 12:58AM GMT
Classification: Query
Edited: 12 Jun 2013 1:36AM GMT
I've now tested this and am happy to say that I've found a solution that works for me. (Thanks for the GEDCOM hint in your reply, kj.) FTM2012 does still have an issue though:

- The problem happens when uploading trees from the latest FTM2012 version to the Ancestry site. It didn't happen in FTM2011, which didn't offer TreeSync.

- Click on the 'Upload and Link to Ancestry...' button on the 'Plan' screen. The 'Upload to Ancestry' pop-up then appears.

- If I leave the 'Upload without linking' unchecked then all characters show up fine in the resulting tree on Ancestry.

- If I however check 'Upload without linking' (screenshot) then all foreign characters show up as '?' in the Ancestry tree. It doesn't seem to matter which other checkboxes are checked/unchecked, the characters always get mangled. It seems this is out of the user's control.

The fix however is to export the tree to a GEDCOM 5.5 file (File->Export->Output format=GEDCOM 5.5), stick with the default settings Destination="FTM 16" and Character set="ANSI"). Then upload the resulting file from the Ancestry site (Family Trees->Upload a GEDCOM). Slightly more cumbersome but FTM now does what I want it to do and displays all foreign characters properly on the Ancestry site.
SubjectAuthorDate Posted
yetanotherexp... 9 Jun 2013 8:38PM GMT 
BurgessDonnel... 9 Jun 2013 10:56PM GMT 
yetanotherexp... 10 Jun 2013 7:26AM GMT 
BurgessDonnel... 10 Jun 2013 1:12PM GMT 
yetanotherexp... 11 Jun 2013 6:56AM GMT 
kj_norway 11 Jun 2013 12:07PM GMT 
yetanotherexp... 11 Jun 2013 12:52PM GMT 
yetanotherexp... 12 Jun 2013 6:58AM GMT 
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