Oh you are so right!!! I have used FTM for about 20 years and am really get fed up with the bugs in the system. The programers seem to be more set on adding new enchancements than fixing existing problem. I was part of the beta test for 12 but didn't experience so many problems but then my file size was not so huge. One of the problems is the media that is stored in the software that takes us a lot of room. It would be good if we had the option to choose to dwld the media or not. Have you ever reviewed the media stored in the software? I know I haven't. If I need to review a source again, I do so online. What do you think?