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Crazy Tree

Replies: 4

Crazy Tree

Posted: 30 Jun 2013 12:02PM GMT
Classification: Query
Is anyone else finding crazy stuff in the Family chart? I found one so mangled I couldn't fix it. Had called customer service and they sent me a link to an 2010 article about attaching and detaching persons in the tree - as though I had made a mistake and needed to fix it. It looked like someone had detached whole lines and then attached people named Unknown which would not go away no matter what I did!

So I uploaded from FTM2012 again to a new name and worked on that. Now I'm getting duplicates of people showing up, even though when I go to the profiles there is only one of them.

If something squirrelly is going on, just tell us so we can avoid working from there, I don't want to make matters worse by adding records and people and then find out my tree is so mangled it can't be corrected.

And if it's cosmetic, and it's only in that view that we see this crazy stuff, please let us know that.
SubjectAuthorDate Posted
lbragg 30 Jun 2013 6:02PM GMT 
lbragg 30 Jun 2013 8:05PM GMT 
BurgessDonnel... 30 Jun 2013 8:24PM GMT 
lbragg 30 Jun 2013 9:28PM GMT 
BurgessDonnel... 30 Jun 2013 9:45PM GMT 
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