I run FTM2012 on Windows 7. I have used the software for about a year, and have encountered frustrations along the way, despite the fact that FTM2012 is "certified" for Windows 7. Most recently, I was unable to open FTM yesterday. The program simply wouldn't open. I ran the Microsoft trouble-shooting utility, and was told to try to open the program in "compatibility mode." After doing that the program still refused to open and I began to get a message telling me that "FTM.exe" didn't have publishing info. Finally, in desperation I uninstalled the most recent Microsoft updates that had been installed on my computer since I last used FTM on July 8. After I did that, FTM opened and functioned. I called Ancestry support and got a friendly person, but no real answers. Obviously, I can't run long without Microsoft updates -- especially the security updates. Any ideas, and any hunches why the corporate owners of FTM won't support Microsoft updates as they say they do????? Thanks!