Is FTM 2012 at End of Life??? In other words, is there no more support for it? There are plenty of software errors that need fixing still, yet there hasn't been an update to it in quite awhile.
These problems with memory leakage & crashing should really be addressed in this version, else they will be propagated to the next release.
I even emailed the Product Support Manager, Duff Wilson, about this at FTMUsability@ancestry.com
& got no response.