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Both FTM 2012 and FTM 2014 beta died

Replies: 7

Re: Both FTM 2012 and FTM 2014 beta died

Posted: 15 Aug 2013 10:06AM GMT
Classification: Query
I have reviewed again both your posts. If I am following your comments correctly, you converted both your 2012 FTM and Ancestry.com tree files to the next version you were testing. It also seems you did not save a backup copy of your FTM 2012 files or original Ancestry tree.

If that assessment is correct, the problem is your converting your FTM and tree files without maintaining a backup of your original FTM 2012 data and Ancestry tree. Meaning you are the problem, not FTM.

In addition, you have violated the legal non-disclosure agreement by announcing your testing of a new version of FTM and the problems you now have for which you blame FTM.

Again, I suggest you review any email you received before testing for a point of contact (an email contact) to obtain assistance. And no, I do not mean a beta test email group.
SubjectAuthorDate Posted
bojangles2_1 14 Aug 2013 8:02PM GMT 
dmossfritch 15 Aug 2013 1:46AM GMT 
bojangles2_1 15 Aug 2013 2:19AM GMT 
BurgessDonnel... 15 Aug 2013 2:25AM GMT 
dmossfritch 15 Aug 2013 4:06PM GMT 
bojangles2_1 15 Aug 2013 5:25PM GMT 
bojangles2_1 16 Aug 2013 11:06AM GMT 
timtrochelman 20 Aug 2013 12:18AM GMT 
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