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Sync Error and My Solution

Replies: 2

Sync Error and My Solution

Posted: 6 Sep 2013 2:47PM GMT
Classification: Query
A lot of people have been getting Sync Error messages and I know there are different solutions depending on what's causing the error. I had a Sync Error occur to me today and was able to fix it so I thought I'd share my situation & my solution to possibly help others.

I have multiple family trees and was manually syncing them today. The first tree, Torgerson, synced fine. But when syncing the 2nd tree, Lystad, I got the Sync Error. When I looked in the Sync area within FTM, it said Torgerson for "Online Tree". Clearly not right. So I went into the Family Tree Maker folder (using Windows Explorer) and renamed the Torgerson file so that FTM wouldn't recognize it. (You could also move the file into another folder.) After that I was able to sync my Lystad tree successfully. I then, of course, renamed my Torgerson file back.
I'm using FTM 2012.
SubjectAuthorDate Posted
NorskyGal 6 Sep 2013 8:47PM GMT 
BarbaraTaylor... 6 Sep 2013 10:35PM GMT 
NorskyGal 6 Sep 2013 10:49PM GMT 
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