Family Tree Maker software - Family History & Genealogy Message Board

Surname spelling changes

B_Suni_Roveto — 11 Oct 2008 4:28:48 GMT

In FTM 2009, I would like to change the spelling of one of my tree surnames. Is there any way to change the spelling of ALL the individuals with the name I wish to change without doing them individually? (La May to LaMay)

Family Tree Maker 2009

mailboxdr2000alternative — 7 Oct 2008 4:18:31 GMT

First off, let me say I have zero experience with family trees or anything that goes along with it.

My grandfather had a well researched family tree for his side of the family and I would like to trace back on my mothers side and both sides of my wifes. The thing that makes it complicated is that this involves several countries, Argentina, England, Scotland, the old Czechoslovakia and Lebanon. I guess what I want to know is if FTM 2009 is a good package to assist me doing that or are others better? I notice that the boxed version of the software has a subscription to ancestry.com, is that a) useful and b) a world or USA only subscription?

Thanks for any comments.

Ordering the 2009 upgrade

joe9351 — 10 Sep 2008 10:28:22 GMT

FTM has done it again with poor planning. Yesterday I received the Email to order the upgrade and when i click on the order button I get this:
"Due to the high popularity of our FTM 2009 free upgrade offer, we are unable to fulfill your order at this time. Please check back later."

FTM 2009 Help Printing

danielkarrels — 11 Oct 2008 2:12:35 GMT

I am trying to print some of the records (census, draft cards) etc, and when I go to the Media tab, choose the item I want to print, and hit the print button, it automatically scales the image to 3 pages by 3 pages. I don't see any options, such as changing to 1 page only, or portrait/landscape. So far, the only way I have found to print on a single page is to go through each person in my tree, and view each source online, and print from the web browser, which is extremely slow.

What am I doing wrong, and how do I correct it? Thanks.

Citation Detail Bug in FTM 2009

nakedbear — 11 Oct 2008 4:32:06 GMT

Whenever I merge a Census from ancestry.com to FTM 2009 the merge leaves out the Roll and page numbers even though they are listed correctly on ancestry.com. Very Frustrating!

2008 upgrade to 2009

tigger0050 — 24 Aug 2008 2:14:46 GMT

I have seen references to a free upgrade to 2009. Anyone know when this will be available and how to get it?

FTM 2009 Missing Marriage Fact Notes

NickDavy — 9 Oct 2008 11:02:21 GMT

I have changed the options on Marriage facts to display the notes, but they don't get displayed.

The funny thing is if I export the file to gedcom the notes appear on the gedcom file as marriage notes, so they must be somewhere.

Does anyone know where they have gone?

Regards Nick

FTM 2009 group sourcing

rjwassink67 — 8 Oct 2008 5:52:08 GMT

Is there a way to add a source to a group of people at one time?

Is there a way to add a source to all of the facts of a person or group of people at one time?

Thanks for the help,
Ryan

FTM 2009 web hints

rjwassink67 — 4 Oct 2008 12:42:08 GMT

Is there a way to make a "to-do" list of everyone in my tree who has a ancestry web hint? I have worked my way through my tree working on these, but I know I have missed some. I would like to see a list of web hints still in my tree.

Thanks,
Ryan

FTM 2009 - How do I

davej1000 — 9 Oct 2008 7:32:29 GMT

How do I delete a new fact "type" which I have added. I mistyped it and now I seem to be stuck with it in my list.

Thanks
Dave

FTM 2005

lookingforall — 8 Oct 2008 1:19:32 GMT

I hae beeing using FTM since it first came out..
my latest versiion 2005 I have had for quite a few years with no problems.. but this summer its cuasing nothing but problems..
1. first it wouldnt save to my external HD
2. then it would not let me import pictures
3. then it wasnt shutting down properly
and last of all.. I couldnt open the file!

We finally found a back up that I could open, and import pitures into and that had all my information, after trying everything that teck support said to try as a last effort we restored a back up to an earlier version (2004).. at this point I am afraid to do anything with my file, I have all my documents that I scanned, but for some reason every bit data I entered in the the Edit individual- Gerneral tab is GONE.. 15 yrs worth.. thought of upgrading but at this point I am afraid that what ever is wrong with my file will follow it to the new program. It seems my only option is to delete and remove everything but an entirly differnt program and start from scratch. any one else run into this?

FTM 2009 - old family view?

LelaniArris — 9 Oct 2008 4:34:07 GMT

Just installed FTM 2009 tonight and cannot get oriented - I was using FTM 2005. Is there any way for me to get the familiar "family view" (husband, wife, kids) back easily? All this tree view stuff confuses me...

Cheers,
Lelani

FTM 2009 Doing Weird Things

whbos1 — 8 Oct 2008 1:01:50 GMT

I really like this version and stopped using FTM16. A couple of days ago I merged a number of sources that were the same (i.e., US Census 1920 and United States Census 1920, etc.). Last night I was adding more information and found that they had returned and had to be re-merged. Is there a reason why this would happen or is it a bug?

Also, I can't seem to get FTM 2009 to remember where to save my backups especially when I do it manually. I have a specific place I like to backup my files to, but it always wants to put it in the "My Documents" folder. I save to a different drive. I never had a problem with previous versions remembering where they are saved.

Find Errors - FTM2006 and FTM2009

garnetquigley — 8 Oct 2008 12:06:50 GMT

Does anyone know if the Find Errors function that existed under TOOLS in FTM2006 exists somewhere in FTM2009? I know I can still generate an errors report but I liked the way FTM2006 offered up one error at a time in a dialogue box for consideration. I have too many photos, records links and invited guests to replace my Ancestry.com tree with a ged corrected offline. So I am using FTM with a ged of my Ancestry.com tree to identify problem dates and other data errors, which I can then manually repair one by one directly on the Ancestry.com tree.

Garnet

FTM 2006 -- "LOSING" SOURCES

GBaragona — 8 Oct 2008 5:40:00 GMT

Has anyone had any problem with FTM "losing" your sources (or other data items?)

I frequently run a custom report that includes basic items such as name, dob, dod, marriage date, and sources for these facts. At one time, I had fewer than 1000 names that did not have sources and was painstakingly going back through my file to add the sources. Now, there are over 1300 names without sources. I KNOW I have not added 200-300 names without including sources. In fact, I don't think I've added even 25 names within the last year. I discovered this problem because I wanted to know how "well-sourced" my file was. I knew that I had not always been careful about adding sources, but have since changed my habits. Within the last couple of years, whatever names I have added, I have included the source. Adding a source is as "routine" for me, now, as adding a new name. It's simply part of the record.

Has anyone else had this problem?

FTM 2009 Installation problem

trinkner1 — 2 Oct 2008 12:40:11 GMT

I received the FTM 2009 disc today, and set about installing it. The installation routine seems to stop abruptly, although I can't tell if that's by design or a fault on my machine. The installation routine installs files, installs the shortcut on my desktop, and then quits, with no "success" message or "thank you for using FTM" message. Is this normal?

After the installation, clicking on the icon only briefly changes my mousepointer to an hourglass, and then.... nothing. The program does not start.

I've checked in the task manager to see if the program is running in the background, but it is not.

I've uninstalled FTM 2008, and tried to reinstall 2009. No luck. I've manually uninstalled 2008 and 2009, deleting all references to them in the registry, and again, same thing: program doesn't start.

I'm running Windows XP on a Compaq laptop.

Any suggestions? Has this happened to others?

Thanks,

Richard

Merging Source-Citations

whbos1 — 8 Oct 2008 3:37:57 GMT

I am trying to clean up my sources and merge the citations that are associated with the sources into one. For instance, I am working on census records and have a citation for each family member for the 1860 Census linked to a particular census page. Under the Sources tab, the Source-Citations list shows a long list of the same source-citation, but each persons information after it. I would like to merge these individual citations into one for each record.

I have a lot of sources and to do this for each and every person for other types of sources seems like too much trouble. There must be an easier way. I know you can merge sources, but can you merge individual source-citations as well.

Running FTM 2009 on a Thumb Drive

danielkarrels — 1 Oct 2008 3:29:29 GMT

Hi,

I would like to use FTM 2009 at the library, bringing my family tree files along with me, by running it from a thumb drive. I have yet to get it to work. Any suggestions?

Dan

FTM 2009 FTMB Files

familyguy1231 — 7 Oct 2008 6:07:21 GMT

If I export an FTMB file out of FTM 2009, can it be read by FTM 2005?

thx...

FTM2006 - Merge no longer includes source image?

Nick_Meredith — 8 Oct 2008 9:07:41 GMT

When I merge a UK census,it used to allow me to include the source image. Now when I get to the "Include source image (view image)" message the check box and the first part of the message are greyed out - any idea why?

If I view the image using the (view image) part of the message as a link, it works fine.

FTM 2009 Upgrade: Should I keep FTM v16 & v2008?

delikid — 5 Oct 2008 3:45:40 GMT

Hello All,

I've just gotten my FTM 2009 upgrade disc in the mail. I still have FTM v16 & v2008 on my computer.

I've searched the forums and read about ppl keeping old versions with their new version of FTM software b/c some cool tool existed in an older version and was not in the newer.

Are the goodies in these version that I should keep them and just install FTM 2009 as well?

Thanks for any wisdoms!

Ian

FTM 2009 on Linux/WINE/VMWare?

danielkarrels — 7 Oct 2008 10:03:58 GMT

Any chance there is a Linux version? Or, has anybody gotten the Windows version to work in WINE or some other emulator? How about VMWare?

Should I update?

rshoemaker69 — 7 Oct 2008 12:25:23 GMT

I currently have FTM 2006 and I am wondering if I should update to FTM 2009.

When 2008 came out, it was completely different and I had heard so many negative things about it that I decided no way was I going to mess up work that I've been doing since 1980 - I had have FTM since version 2 came out.

I would like to hear the pros and cons of 2009. I want to be up-to-date but at the same time I want to be comfortable with the product.

FTM2009 Registration problem

DCTCooper — 6 Oct 2008 9:08:13 GMT

I have installed FTM 2009 but am unable to register it. I had no problems with FTM2008 when I registered but now all I get is the FTM screen saying there is a problem with the registration server and to try later.
I have tried customer support but they just refer me to the knowledgebase article that I've alreday tried.
Any ideas?

Can sound files be saved to FTM 2009

Genealogist67 — 6 Oct 2008 2:20:31 GMT

Before I upgraded to FTM 2008, I used FTM version 11. I was able to save sound clips to version 11. I could not find any of the sound files (family members voice clips) after going to FTM 2008. I now have FTM 2009 but still cannot find any previously saved sound files nor anywhere that I can add sound files. Is it possible to save sound files to FTM 2009?

Family Tree Maker 2009??

beebear99 — 5 Oct 2008 6:08:30 GMT

Hi, hope someone can answer my question. I am considering updating my software to Family Tree Maker 2009. I have recently joined Ancestry.com and started my online tree. I have found quite a bit of information and expanded my online tree. I have also been communicating with family members and have added pictures. When I purchase FTM 2009 will I be able to transfer the information from my online tree to FTM 2009. I have been searching information all morning and have not found anything that tells me what I want to know. Thanks in advance.

convert FTW files to FTM 2008

ronmishron1 — 28 Sep 2008 8:28:24 GMT

I have an old file from FTW version 3. FTM 2008 will not import newer than version 5. Can anyone with older software still convert it to a newer version?

.GFT file - unable to open

beckic35 — 4 Oct 2008 8:54:43 GMT

Hi

I created a family tree many years ago. this is saved as a .GFT file. I am unable to open this with the GSP Family Tree maker I have purchased to open this file. I have long since lost the disc with the orginal software on.

Does anybody know how I can convert this to an FTW file so I can open and edit with my new software??

Thanks in advance
Becki

is a demo version available for download?

gratop — 3 Oct 2008 3:26:41 GMT

I would like to check out FTM 2009 using a demo version like the majority of genealogy programs offer. I couldn't find a download at ancestry.com or at the FTM site. Is it correct that no demo is being offered?

FTM 2006 reinstall problems

rshoemaker69 — 3 Oct 2008 2:39:09 GMT

Due to some problems that I was having with my computer, I had to clear out everything, and start from scratch. Before I did I made sure that I saved my files from FTM.

I loaded the software and knew there was a patch, as I had applied it before. Now the only thing I get is a message that says that I am missing critical componets, to unstall and reinstall the program. I have done this several times to no avail.

I did not like the feel of FTM 2008 so I did not upgrade as it was so different and uncomfortable.

Any suggestions?

FTM 2009 Upgrade - default web search site

stan9811 — 3 Oct 2008 11:22:57 GMT

Hi,
I have received the free upgrade of FTM2009 (from the U.S.)to my FTM 2008(UK). Installing it went very well and it picked up my FTM2008 files, media and favourite search engine sites however the default Family History Site is now Ancestry.com rather than Ancestry.co.uk which it was in the FTM2008.
Whilst this is a minor issue that can be "got round" it does mean spending a lot of effort eliminating all the US/Rest of the World databases and if I put Ancestry.co.uk in the Personal Favorite sites then the merge function doesn't work.
As FTM2009 picked up the other 2008 configurations is there a way of copying the relevant configuration file from the FTM2008 folder to the FTM2009 folder or amending a config file?
Have emailed FTM staff but seems they are very busy at present so if anyone can help I would be grateful.
Stan

Is it time to upgrade?

PriscillaR — 1 Oct 2008 10:06:02 GMT

I'm still using FTM 2005. It sometimes crashes but am wondering if I should buy the 2009?
Is anyone still using the 2005 edition yet & contemplating upgrading?

Am I asking for more problems or worse the loss of some or perhaps all of the 34,000+ names I have in my file.

I think I'm getting too old to be fighting with software...I never installed a lot of my programs & hardware after Dell replaced my computer several months ago.

I just feel that maybe I'm missing out on some new features that I don't have with 2005.
Comments please

FTM 2009 duplicate person report.

perranmaid — 30 Sep 2008 11:47:40 GMT

Anyone else experiencing a total freeze when trying to load a saved duplicate person report? If so how do you overcome it please???

Trying to register my software.

Gabesgrama — 1 Oct 2008 11:39:05 GMT

I am trying to register my software I bought and get my free mont at ancestry can anyone help me the help tab is not helping

FTM 2009 Viewing Records Online

danielkarrels — 1 Oct 2008 3:31:35 GMT

Is there a way to have FTM 2009 use the default browser to load online media images? I find the inline view of census records, etc, inside of FTM to be rather cumbersome and slow, not to mention it prevents viewing multiple records simultaneously.

"Merged" field in online view FTM 2009

danielkarrels — 1 Oct 2008 3:30:37 GMT

In FTM 2006, when a record from ancestry.com was merged, the software would remember which items had been merged, making it easier to avoid duplicates. I don't see that in FTM 2009. Am I missing it somehow?

FTM 2009 Place Manager and Map Inconsistancy

douglas_scott — 1 Oct 2008 3:19:53 GMT

I have noticed a very odd thing about the resolution of place names in FTM 2009 (and probably 2008). An example will explain: Type in "McKees Rocks, PA" and the map will zoom right into the little town. Nice -- but I like my place names to have the county as well, so I change it to "McKees Rocks, Allegheny, PA". I get a map of the Allegheny Cemetery in Pittsburgh, PA! Well, I never liked using the county name without the word "County", so I type "McKees Rocks, Allegheny County, PA". Now the map shows me the Allegheny County Airport! Wouldn't it be nice if these produced the same results as the first one?

FTM 2006 & search feature

lindalew — 1 Oct 2008 12:38:48 GMT

I have Family Tree Maker 2006 Collector's Edition and an Ancestry.com worldwide subscription (and Microsoft Vista with FTM's Vista patch installed).

I really like the ease and convenience of searching Ancestry.com's databases via FTM. However, I can be working alone just fine then all of a sudden get the generic "you are behind a firewall or server has a problem" error message.

When I get the above error message I go immediately to Ancestry.com [not using FTM] and can access all the features there just fine, no server issues, etc.

How can I have a problem with one [FTM search] and not the other? I'm not what one would call 'computer proficient' nor do I understand all the technical gibber-jabber. Just want to know what gives here. Is there something unique within FTM that causes issues seemingly out of nowhere.

Question for the people who already recieved 2009

Frank_Mastronardi — 22 Sep 2008 11:50:40 GMT

Can you please tell me what the family tree chart is? I am hoping it is just a renamed version of the all-in-one chart.

Thanks

FTM2008 - cant register

HeatherMartin10 — 6 Sep 2008 2:22:35 GMT

I bought this program as soon as it came out in the UK. I tried it for a while and put it in the drawer because it had so many problems. I was never able to register it.

I continued to use my FTM2006 v16.

Someone told me that all those with the duff 2008 are being offered a free copy of the 2009 - BUT you have to have the 2008 registered.

So I put the program on again BUT nope, it is impossible to register it.

If I click on register I get the message that there was a problem connecting to the registration server. Check your internet connection and try again.

This has been going on for 2 days now. I have disabled my av and firewall. I have even disabled the VISTA privacy all as directed. I have downloaded a patch as suggested for the update but cannot install this.

Its the most maddening program in the world.

Can any one suggest what to do with it (apart from the obvious) to get a registration sorted so that I get the hopefully improved 2009 program.

Preferred Spouse

annduffield183 — 21 Sep 2008 2:27:41 GMT

I've recently started to use FTM 2008, version 17.0.0.965, all patches downloaded & applied! I have a person that has been married twice. On the person tab for him, where it shows all individual & shared facts, both wives show & their marriage dates, but I have both showing as preferred, I cant seem to 'uncheck' the one that isn't preferred. I've tried deleting her, deleting the marriage, but it still shows as preferred when I re-input her details. CAN ANYBODY PLEASE HELP??

Thanks Ann

2009 Import from FTM 16 Fails

NickDavy — 22 Sep 2008 1:51:29 GMT

Well at last I got the upgrade and what do you know the import from FTM16 fails with an unknown error.

Interestingly do the same import to FTM 2008 and no errors!

And I can open the FTM 2008 file I have now created quite happily in 2009.

Oh Joy Nick

Are FTM2008 and 2009 File Formats Compatible?

MarcShepherdNYC — 28 Sep 2008 4:03:54 GMT

Once an FTM2008 file is opened and saved in FTM2009, can it then be used again in FTM2008? Or are the formats incompatible?

Family Tree Maker 2009

digitalrevival88 — 27 Sep 2008 6:08:00 GMT

I finally got my copy today. Had no problem getting all my files into the program. Etc.,. However, so far I see very little difference between 2008 and 09. The exception is in the publishing options. A few more charts, etc.

However, when I try to do a media report I have major problems. It produces a blank report everytime. Regardless of how many pictures I may have in an individuals file.

Anyone had time to really look this over yet? My pictures are all .jpegs, and a few gifs. This should not be an issue.

FTM vs. Ancestry.com

KSilhanek — 27 Sep 2008 9:57:44 GMT

My first experience with FTM was with 2008 - so I don't know anything 'better'. As a newbie I was so confused with the connection between my tree on FTM and my tree on Ancestry.com. I now know that they are not connected. I just received 2009 and like others - do not see any major improvements.

My question is - do I need FTM at all? If I pay for the subscription on Ancestry - can I just use Ancestry to build a tree? It seems easier to attach source citations and media in Ancestry plus I like the look of the tree in Ancestry vs FTM.

Thanks... Karen

FTM 2008

JanetLane714 — 28 Sep 2008 12:18:11 GMT

I just got FTM 2008 as a gift (cant really return it..I would rather have FTM 2009...sigh) but where is the registration code. The box was sealed, but I cant find it. Please help!!

Janet

FTM 2009 Reviews Requested

cross29436 — 27 Aug 2008 12:59:50 GMT

I have FTM 2003, version 11. Do not laugh. It is time to upgrade to FTM 2009. Please advise the pros and cons of FTM 2009. JR

Register twice on the same computer?

digitalrevival88 — 27 Sep 2008 9:48:10 GMT

I have my Family Tree Maker on one computer. However, my wife has her desktop and I have mine. I registered the software, but when I switch to her side and try to use the search feature it tells me that it is not registered. What do I do just register again? Or is there a way to correct this problem? We just do things this way to make it easier to keep all our work separate.

Thanks.

FTM 16 Web Search Results have no details

ThomasFort — 26 Sep 2008 8:14:15 GMT

Click Web Search Resources for a person > get normal "please wait" and progress bar > when results come back the lower left details for the top item are not visible and the result rows are not clickable to get the results for a different person.

authentication with the server failed

mstoetzel1 — 24 Feb 2008 6:13:18 GMT

I have installed the Vista operating system on my computer. I keep getting this message "authentication with the server failed" I think it is on the Vista end but I can not use the web services on FTM

FTM 2008 - Importing/Merging Source Citation Information

tonyhudson1961 — 26 Sep 2008 6:25:18 GMT

Hi I'm a relative newbie to genealogical research and FTM 2008 which is probably reflected in my question about citation detail. I've had a quick look at the KB and also other threads but can't find anything that helps. So here goes...

My initial family tree was created online (Ancestry.com)and susequently exported into FTM 2008. A number of people/individuals in this tree had records (e.g. 1901 Census England) attached. When I view the citation detail (source citation information) for these individuals I see something like the following: Class: HO107; Piece: 1588; Folio: 34; Page: 2; GSU roll: 174825. **Excellent**

However when I use FTM 2008 to search and merge information (e.g. 1901 Census England) in citation detail the only information displayed is: "Database online" and the citation text: "Record for xxxxx." I am however able to view the source document via the media tab.

Am I doing something wrong when merging information that prevents the full citation detail and text being downloaded or imported into FTM?

Apologies for the lengthy post and thanks in advance for advice.

Tony

Hints Not Clearing After Merge

Justkia — 25 Jul 2008 12:42:05 GMT

I am using FTM 2008 on Vista.

As of this morning my shaky leaf hints are not clearing after I merge the hint with the appropriate person. Last night they were clearing just fine after I merged them.

Does anyone have a clue as to why this may be and what I can do to fix it?

FTM 16 or 2009 or 2010

rjwassink67 — 23 Sep 2008 7:55:32 GMT

I have just started my family tree in the past year and I like the format of Ancestry.com. I want to be able to print my tree for other family members, but not order this through Ancestry.com. Which one should I buy. Everyone on here seems happy with 16 and it seems 2009 is not much better then the hated 2008. I have VISTA and all my data is on Ancestry.com. Or should I wait for the 2010 and hopefully they get it right.

FTM 2009 Analyzing a File

COssman — 26 Sep 2008 2:49:34 GMT

When I try to open my existing file, the "analyzing file" process starts and it never finishes. I've let it run for 15 minutes and it gets hung up somehow. Any suggestions from the group?

FTM 2006 Software Back up problems

ArpadSzabo — 23 Sep 2008 4:38:24 GMT

Recently I had to change my memory stick from 2GB to 8GB re the size of the data. Since then I have not be able to back up my file nor add to the file. I can still access all the date however. I've removed the FTM 2006 and reinstalled. Still the problem continues. When I attempt to back up I receive a message your floppy disk is full. When I close the program I get a message there is a serious internal error, pls shut down. Any suggestions would be great. Thanks.

Solution to FTM 2009 crashing when making charts

BarbPeiffer21 — 25 Sep 2008 4:35:22 GMT

After much consultation with FTM tech support, they figured out that it is a compatibility problem with FTM and HP printers. The solution is to get Primopdf, from Primopdf.com which is free, and set as default printer, then save, close down FTM and reset HP as default printer and print. It is a walkaround, but seems to work.
I hope this helps others. Thank you for all the suggestions.

FTM 2009 crashes when making charts

BarbPeiffer21 — 23 Sep 2008 3:15:10 GMT

As far as I can ascertain, everything else works. But when I try to make any chart or report it crashes. Upon starting up, I get that closed down incorrectly message, of course. I had the same problem on 2008 and hoped the new version would solve the problem. I took the software to a guru to put on her computer and it worked like a dream. We have basically have the same software and she went thru my machine for hours to find any errant bit that may cause this and found nothing.
I have talked to tech support and none of their suggestions worked.
I am running Vista. Aside from reinstalling the operating system, do anyone have any ideas?

Family Tree Maker 2009 and hints

jeffjahn — 24 Sep 2008 5:34:12 GMT

I know with 2009 you can ignore ancestry hints. The problem I have run into and am hoping i am just missing it, but is their a way to see what hints are ignored in case I find out later that oops that was the right one.

Chart footers in FTM2009

BillChapman38 — 24 Sep 2008 7:45:59 GMT

I see that there is an option to format headers, footers and preparer information on FTM2009 Descendant Tree charts. However, I don't see how to enter headers, footers or preparer information in order to have it available to be formatted. Can anyone enlighten me?

Thanks,

Bill

FTM 2009 Mapping Functionality

tim1vlc0o2it2cfch8t3lgj87va9o6jo — 24 Sep 2008 1:06:18 GMT

Has anyone seen the new FTM 2009 places screen yet?

I'm currently using a program called "Map My Ancestors" to view migration paths on Google Earth and Google Maps. I notice that FTM 2009 allows you to "Track and print your ancestors’ migration paths on interactive maps" so wondered if this does something similar to Map My Ancestors?

I was rather disappointed with FTM 2008's place handling capabilities (inflexible geocoding, only viewing one person at a time etc) hence the reason for using MMA. Does FTM 2009 now deliver the goods?

All the best

Tim

FTM2008 "no internet connection"

Justkia — 30 Aug 2008 9:18:06 GMT

I clearly DO have an internet connection - I'm using it right now to write this post.
I'm using FTM2008 on Vista.

On the evening of 29 Aug my FTM suddenly changed all the green leaf icons to grey. (see screenshot1)
If I go to the websearch tab it displays "no internet connection". (see screenshot2)
If I click File -> go online - it tells me "can not go online. This computer is not connected to the internet."

However, when I add new people it still manages to find potential matches for them and gives them a grey leaf.
When I hover over this leaf it will say "x source records, x possible family trees".

I have emailed support but haven't received so much as an acknowledgement that my request for assistance has been recieved.

I have closed the file, compacted it, tried a different file, closed the program, tried uninstalling the program and reinstalling it, tried installing the software on my other computer* and same problem. I've even tried bypassing all internet protection and connecting my pc directly to a modem and the problem still exists.
*Other computer is running Windows 2000 Pro, not Vista.

If I go to Help -> Register FTM (as installed fresh on my other computer) I get a pop up telling me "There was a problem connecting to the registration server. Please check your internet connection and try again or close this dialog and register later."

So, what next? The program works in so much as I can build my family tree manually, but then the key features have failed in so much as I can't websearch from it or check out the possible matches it is giving me.

My version number is 17.0.0.438 but Help -> check for updates tells me that my copy of FTM is up to date.
I was prepared to try this SP3 install again, figuring I wasn't going to be in any worse position.

Synce with Ancestry.com

Derek_Davidson_67 — 21 Sep 2008 9:54:32 GMT

I've never used any software before, just the online ancestry.com tree, I've ordered FTM 2009 - will it sync completely with my existing online tree? or will some elements not be synced?

Many thanks,

Derek

Exporting problem in both 2008 and 2009

joe9351 — 24 Sep 2008 5:21:43 GMT

I just tried exporting FTM2008 and the only file it will export to is a backup file with a FTMB file extension.
and i just seen that FTM2009 does the same thing.
The drop down box only has the FTMB extension and shows no other items to chose.
Any one else seeing this problem?

FTM 2008 and 2009

ksuhistory — 19 Sep 2008 5:11:33 GMT

I am thinking of getting 2008 if I bought it this week, would I be able to get the free upgrade to 2009?
And if I bought 2008 is there a way to keep my vs 16 and still try 2008. I have been reading the reviews and going to 2008 kind of scares me- I like the reports in vs 16.
thanks
Shelly

CHANGES NAME OF MASTER FILE IN 2008

VFORSTEELERS1 — 22 Sep 2008 4:57:29 GMT

How do you change the name of the Master File in 2008. When I transferred it to my laptop it has the FBK extension and I added info to that copy. My desktop does not have the same information. I want to differentiate between both copies and change the name and add a new date to the copy on my laptop with the FBK extention.

I have used FTM forabout 12 years but now I am too old to remember some of the functions...:>) Detailed help would be appreciated.

Thanks.

VFORSTEELERS@MSN.COM

2009 Upgrade Schedule

IrishArtP — 22 Sep 2008 11:46:10 GMT

Does anyone know When can I expect to receive my email about upgrading 2008 to 2009 ?? I'm registered with 2008; and many earlier releases so as a long term user, I'd like to know when --

Thanks, Art

2003 Family Tree Maker

refdeb1 — 18 Sep 2008 11:43:34 GMT

I am using 2003 of Family Tree Maker. I am trying to upload my Gedcom files to Rootsweb. It allowed me to upload 1100 out of 35,000 people. What am I doing wrong???? This is driving me crazy!!! Debbie

FTM 2008 Crashes (a lot!)

kosts — 5 Jan 2008 10:14:10 GMT

I've been enjoying FTM 2008 for a couple weeks with enthusiasm, but it crashes very frequently.

It freezes often when merging data from a record found online. Usually just restarting and going through the merge process again will keep the process going.

But I'm having much trouble now adding Sources. For example, when adding a new source for a new document I've found, the program quits and sends a crash report to Microsoft.

Specifically, when on the People->person->facts page, I add a new fact (e.g., birth info), and then hit the new source button, I get the 'add new source' popup without trouble. (though often in the list of sources I don't see some sources I've added manually). Then I type in the "Source Title" and some "Citation Detail" and hit OK, the whole program quits instantly and offer to send crash info to Microsoft. This is a highly consistent crash.

I don't mind the crashes as much as the inability to document my sources!

I have applied at least one patch and comapacted my data.

Any ideas?

Internet connection problems / firewall problems

DLMurphy13 — 25 Jan 2007 5:06:34 GMT

Whenever I try to do a websearch for a person I get a message saying I am not currently connected to the internet, and if I try to go to the website thru the internet menu, I get the message that I'm either not connected to the internet or behind a firewall.
I have shut down Zone Alarm, and my Windows firewall and it worked for a while, then I got a window saying to update to newer version...now I cannot search again with all safety features still off. Is there something I'm missing, is there something else I can do?? PLEASE HELP!!!!

FTM 2009 import from Legacy

JeffreyPadell — 20 Sep 2008 2:50:01 GMT

I just got my copy of 2009. I had been using V16, but when 2008 was released I switched to Legacy. I decided to give 2009 a good try, so I imported as a new file my Legacy file, the import seemed to go well, but I noticed that all the names in the Personal Information and the Marriage infomation was all doubled up, with the top one being marked preferred. All the Individual facts were fine.
On the MEDIA, all the pictures were doubled trippled or more, and since FTM keeps the actual pictures in the file not just a location I am sure it took up more room.

I decided to go a round about route and see what would happen. I exported a GEDcom to V16 and imported into V16, worked fine, then I imported into 2009 from V16 and everything appears to be fine, execpt all the media is gone, probably due to it not being carried in the gedcom.

I am going to try out 2009 and see what I think.

FTM 2009, upgrade questions

dennis11540 — 21 Sep 2008 11:58:44 GMT

Hi. Just installed FTM 2009. Currently use FTM 2006/Ver 16 and had some upgrade questions.

1) Web merge. In FTM 2006 I can do a web search on a person. I get a list of possible facts, be it census records, death certificates, etc. I can mark a possible fact as merged, follow up, ignore, etc. or do a view online. If I view online and the graphic image of the census record shows I have the right person, I can merge the fact. That is, create a birth fact, a name fact, and a residence fact. Having said all that, how do I do the same thing in FTM 2009?

2) Reports. How do I get them? As an example, how do I get the kinship report? I see the print reports button. I can select the relation chart, which shows me a print preview report. So where is the kinship report? The help file describes how to customize the kinship report, but not how to get it.

3) Plugins. Just what are they? If I have them, how to I get them in the [Manage plugins] list?

4) Fact merge. Question. Is there ever going to be a fact merge feature? As an example, see http://wc.rootsweb.ancestry.com/cgi-bin/igm.cgi?op=GET&d...

Ideally, there should be only one fact [Born 1857 New York] with three sources. There should be only one fact [Name Frank Allen] with two sources (the worldconnect surname entry list wouldn't be 21289 for only 8000 people).

Any advice would be greatly appreciated...Dennis

2009 Family Tree Update

jjj986 — 16 Sep 2008 11:37:39 GMT

Does anyone have any idea how long it will take to actually receive the updated CD in the mail?

Thanks

Wendie :o)

Using FTM 2009

oldjedi_1 — 20 Sep 2008 7:10:43 GMT

I have several place names that are already resolved, however the map is showing an incorrect place. Is there a way to move the push-pin, or correct the map display to show the correct place? i.e. "Weeh Heights, Lyon, Nevada, USA" is being mapped to Alabama.... It does appear on the map when you drag it to Nevada. I need to associate the map to the correct place.

family tree maker

refdeb1 — 20 Sep 2008 7:25:04 GMT

It is version 11, dated 2003. I finally got all of my names uploaded. thanks to all who replied.

Exporting Register to Word in 2008-2009

VFORSTEELERS1 — 19 Sep 2008 9:21:56 GMT

I have never had trouble exporting in previous versions. However, using Vista and 2008, exporting to Word in RTF has been problematic. 2009 Version is on its way to me from FTM and I am hoping this will solve the problem. Does anyone know if 2009 does solve 2008 problems?????

Since I am including the register into a book which is done in MS Word and have used it efficiently in previous versions of FTM which allowed me to change the font and layout in MS Word to match the pages in my book (which is not done in the FTM program book format). Help!!!!

FTM: Name Chart or List?

delikid — 20 Sep 2008 3:46:35 GMT

A family member who is expecting 2 babys has asked if I could provide her with a list of familial names.

I've tried different ways to get the info out of FTM 2008, but have had no luck.

Is there a way I can get a name chart or list out of FTM? Is there a plug-in or chart I could download and import?

Thanks for any wisdoms!

Ian

Calendar - FTW 16

pocomax — 15 Sep 2008 3:41:51 GMT

Is it possible to include the birth, marriage and death dates of ancestors in a calendar?

FTM 2008 Export to GEDCOM

brian11475 — 18 Sep 2008 5:53:44 GMT

Today I exported my tree to GEDCOM 5.5.
Only 40 of the 3260 sources were exported.
Is this a bug or a feature?
Has anyone else seen this?

Regards,

Brian

Ahnentafel reports

frankoliverpool — 20 Sep 2008 4:05:46 GMT

I can view other people's Ahnentafel reports found thro' Ancestry.com but I can't work out how to produce my own.

Can it be done within Ancestry.com (of which I am a subscriber).
I also have the FTM software but can find no reference within it to Ahnentafel. What I have seen within this forum is reference to a (problematic) patch. Is this what I need and how do I get it?

Can someone please help

Family Tree Maker 2009

familyguy1231 — 16 Sep 2008 8:25:23 GMT

I'd like to buy FTM 2009 in a store. Has anyone seen it on the shelves yet.....any idea when we will see it?

thx....

FTM 2008

mercury1954 — 13 Sep 2008 6:17:48 GMT

Hi,
Just starting to get used to FTM 2008. I find it interesting but a bit complicated to use. I imagine time will fix everything. My one big problem is that I have noticed that some names do not start with the Family name in the Index of individuals. This is especially true with females with the first name Della. I have tried many ways to try to fix but anything I try the name still come ups as Della something instead of Something Della. Any suggestions appreciated.

Maurice

Unable to Register FTM 2008

jpc153 — 8 Oct 2007 3:54:33 GMT

I have read through many of these posts about issues with "Authentication to server error"

I have a desktop and laptop in which I have installed 2008 onto. Neither one of them will register.

Information

Desktop
-Windows XP Service Pack 2
-IE7
-No Proxy
-Recently updated with security updates and patches as of September
-Going through Cable Modem able to get to the internet just fine
-XP firewall turned off
-Date and time is correct, automatically adjusting for DST
-Family tree maker v.16 able to register normally
-previously had ftm 2008 beta version, but uninstalled before installing actual version of 2008.
-able to update patches through FTM 2008 and have most recent .440 version
-Has norton 2004 running, have tried to temporarily disable

Laptop

-Windows XP Service Pack 2
-IE7
-No Proxy
-Recently updated with security updates and patches as of September
-Going through Verizon broadband Wireless Internet Card, able to get to the internet just fine
-XP firewall turned off
-Date and time is correct, automatically adjusting for DST
-Family tree maker v.16 able to register normally
-previously had ftm 2008 beta version, but uninstalled before installing actual version of 2008.
-able to update patches through FTM 2008 and have most recent .440 version
-Has McAfee running, have tried temporarily disabling it

Here is what I have tried

-downloaded most recent version of FTM 2008
-checked clock and date settings
-shut off windows firewall
-temporarily disable antivirus protection
-re install FTM 2008 multiple times
-re boot multiple times (Usually fixes windows problems)
-contatcted FTM tech support twice and sent an email with system NFO files
-Should not have accelerator running since its cable modem and broadband card
-Banged head against wall numerous times

Anyone else have any other suggestions?

Thanks

Incomplete birth dates in the index of FTM 2008

genealogie20041 — 17 Sep 2008 6:23:07 GMT

I wonder if anyone is having the same problem as I am. I set up my Index to show Family,given names along with birth dates.
An example of the way the dates show up is: 27 may.... or 27 may 1... I would like to see the complete date i.e 27 may 1932.

Is there a way to work around this?

FTM 2009 and different version

sailsthehudson — 18 Sep 2008 12:04:22 GMT

Where can I find out more about the different versions of FTM 2009? Is there a comparrison chart somewhere?

FTM 2009 Questions: Ahnentafel Reports

madelson1 — 17 Sep 2008 3:41:47 GMT

Hi there,

I was trying this reporting system and had imported into FTM 2009 a GEDCOM file from ancestry.com. When I run it, my brother shows up something like this:

His birth on 26 Feb 1972 in Philadelphia, Pennsylvania,
USA. They were married on 12 Oct 1997 in Philadelphia, Pennsylvania, USA.

A few things-- the grammar is not correct and other details that I think should be there are not. For examples, it says 'They were married...' but his wife's name would seem appropriate (perhaps her parents names too) and they have three children (my nephews) that are not listed in the report either. Is there a way to include this information that I am missing or is it a bug?

Also, photos completely do not show up on this report but rather URLs are listed under 'General Notes:'. Is there a way to have them display as photos or, and I'm new to geneology tracking, is this inappropriate for an Ahnentafel report?

Thanks!

Which FTM 2008 should I buy?

rkb155 — 2 Sep 2008 3:14:47 GMT

What's the difference between Family Tree Maker 2008 Essentials, Deluxe, Collector's, and Platinum Editions?

FTM vs 16 and 64 bit vista

ksuhistory — 9 Sep 2008 10:48:17 GMT

does anyone know if FTM vs 16 will run on a vista machine that is 64 bit? Or is there a patch?
thanks

FTM and Vista 64 bit OS

GaylR — 16 Sep 2008 4:22:49 GMT

Is anyone successfully running any version of Family Tree Maker on a Vista 64 bit operating system? If so, did you need to do anything else to make it run smoothly?

I know tech help does not support FTM on 64 bit, but we need a new computer now and I'd prefer getting a 64 bit OS, instead of wishing I had a year or two from now.

Your advice and help is greatly appreciated. Thank you!

Family Group Sheet - Can cousins use to send me their data?

CHOOCHOO — 17 Sep 2008 2:52:07 GMT

I want a system for collecting data from cousins and readily getting it into FTM 2005. Is there a way to send them a family group sheet? Is there a way to get information from Excel into FTM? Thanks.

Latest email saying we can now get 2009 - didn't work again

JeffreyPadell — 15 Sep 2008 8:58:30 GMT

OK, now what is wrong!!!! I got the email to download the new 2009 version I put in my coupon code and it took it and said there was not charge and had me print out the receipt and then just sat there! The only link was to go back to Ancestry.com and there is nothing I can find to download 2009.
I am quickly getting to the point of where I am going to dump FTM for good.

Has anyone else gotten the email yet? This is the second try for ancestry.com with the upgrade

First Cousins Marriage

sgoldman123 — 12 Sep 2008 6:11:53 GMT

I'm using the "Family Tree Maker" software. I'm having trouble showing that my grandparents were 1st cousins. That means my grandmother's Father, and my grandfather's Mother were Brother and Sister. How can that be shown using the software ? Can one person have two roles ? (Mother-in-law, and aunt ?)

Marriage of 1st cousins

sgoldman123 — 12 Sep 2008 4:36:55 GMT

My grandparents were 1st cousins. That means my grandmother's Father, and my grandfather's Mother were Brother and Sister. How can that be shown using the software ? Can one person have two roles ? (Mother-in-law, and aunt ?)

Copying Same Individual Info Within A tree??

dnelms61 — 12 Sep 2008 2:53:10 GMT

Thru some research I have found members of my family that married in the 1800's that were cousins. Therefore I have one part of the tree where I have info on an individual and would liek to just transfer that same info to the other branch by copying and not having to enter the info again.

So my question is, say I am in plan view, I click on a box for a person. Is there anyway to get that information from that box to anotehr branch of the tree? I know the concept of a GEDCOM file, but was wondering if you could export partial GEDCOM's and then import them at the correct point of the branch in question.

New to this stuff, but very computer literate. I just can't find a simple quick way to do this. Easy manually, but seems it would be easier with some automation. I hope I'm missing some simple to do.

Capitals for Surnames

scottgibson_84 — 11 Sep 2008 6:23:27 GMT

I am using FTM Version 8.0 and I had originally been entering surnames in lower case however now I wish to chnge surnames to capital letters e.g. John SMITH, not John Smith.

Does anyone know of a way to convert surnames from lower case letters to capitals?

Corrupt File - Version 16

rjo723 — 12 Sep 2008 3:59:03 GMT

Has anyone had a file corrupt on them using version 16 and been able to get it restored? --Give or take 50,000 KB. My external back up doesn't have it (??) nor does the "automatic" backup file contain anything (0 KB).

FTM 2008 freezing and crashing

outpost_road — 8 Sep 2008 3:21:18 GMT

I have the latest version of FTM 2008 on a brand new Vista computer and it was working pretty well. When I got to about 900 people in my file, it started crashing. When I try to merge two individuals, the program stops responding. When I click on the Media button, the program stops responding. Basically, if I try to do anything besides basic data entry, the program stops responding. Anyone have any suggestions?

FTM 16 Installation Error Message

chclarke46 — 28 Aug 2008 12:58:19 GMT

I uninstalled FTM 16 and attempted to reinstall it. I get the following error code. I have uninstalled and reinstalled the
program several times to no avail. Any ideas on how to resolve this issue?

Critical Components are missing,please uninstall and reinstall.
Your data files have not been affected.

how extract a portion of a large tree

ehs456 — 10 Sep 2008 8:19:04 GMT

Can I create a separate new Family File from a branch of an existing large family file? Say I want to take the data concerning my great grandfather's brother and create a new file with just his descendants and ancestors? How can that be done?

FTM - Why? What are the advantages

BenLovegrove — 10 Sep 2008 6:23:45 GMT

Hello,

I have a copy of FTM v8 bought several years ago, and I've only recently started my searches and I'm using the online account to do so which seems to work perfectly well.

So I'm just curious - why do you go to the expense of buying FTM if you've already got an ancestry.co.uk account? What are the advantages and disadvantages?

Do you maintain two trees, or do you work on the online one and use FTM to store a backup file which you download now and then?

Finally, does anyone know if I can upgrade my v8 to the latest version for less than the cost of the full price of c2009?

Thanks,
Ben

Sorting FACTS dates

lazyringer — 1 Jul 2008 9:21:04 GMT

Any way to rearrange the FACT dates so that they show up chronologically rather than as entered? You don't find out information by date but rather by research and accident and that is the way I entered what I found. Now it would be nice to see all the info as it happened in time.

Jim Daly