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The last sync failed

Replies: 46

Re: The last sync failed

Posted: 24 Mar 2012 8:56PM GMT
Classification: Query
I started getting this error earlier this month. March 6 was the last time my tree synched. I'm working on a Mac and enjoyed the tree sync function for about 2 months before it quit working.

FTM 2 tells me I've added 13 people, changed 21. Added 37 citations, 20 media files, and 21 sources.

Every time I attempt to sync I get "The last sync failed. An error occurred while "Uploading changes from Family Tree Maker to Ancestry...". Try again later. If this error recurs, please contact customer support.

I click OK and then FTM2 tells me "Tree was successfully synced" even though it didn't.

It doesn't matter what time of day or day of week. I've tried two different Internet connections.

It would be nice if FTM2 gave an indication what file or bit of data it's tripping up on.


SubjectAuthorDate Posted
HJC3HJC3 28 Feb 2012 5:55PM GMT 
daciodan 29 Feb 2012 4:35AM GMT 
HJC3HJC3 29 Feb 2012 11:09AM GMT 
HJC3HJC3 29 Feb 2012 1:58PM GMT 
Roger Neilson 2 Mar 2012 8:22AM GMT 
HJC3HJC3 2 Mar 2012 11:37AM GMT 
Bettye367m 5 Mar 2012 6:09PM GMT 
HJC3HJC3 5 Mar 2012 7:21PM GMT 
davidmunier1 25 Mar 2012 2:56AM GMT 
teresahein 7 Mar 2012 8:00PM GMT 
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