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The last sync failed

Replies: 46

Re: Sync problems duplicating entries

Posted: 30 Dec 2012 9:31AM GMT
Classification: Query
For those posting about sync issues in the past 48 hours or so, Dec 27-29, the Ancestry site has been having server issues. There are plenty of posts on the Ancestry Site Comments board about the server issue. This is a good board to check BEFORE your sync.

Set you sync to manual, and always choose when to sync.

Ancestry was offering a promotion that ended midnight Dec 29. Whenever they run a promo, the servers get overloaded, it's not an advisable time to sync.

Ancestry rolled out an improved mobile app about a week ago, this was announced on the (US) blog as well as the message boards. There have been users reporting they're experiencing dupes being created since that roll-out.

Don't shoot the messenger.
SubjectAuthorDate Posted
Clare Tooze 29 Nov 2012 7:22AM GMT 
BobHewitt44 29 Nov 2012 10:07AM GMT 
Luc227 29 Nov 2012 2:22PM GMT 
Carrie Muniz 30 Dec 2012 1:17AM GMT 
Clare Tooze 30 Dec 2012 7:47AM GMT 
BobHewitt44 30 Dec 2012 9:29AM GMT 
Carrie Muniz 30 Dec 2012 3:12PM GMT 
BobHewitt44 30 Dec 2012 4:01PM GMT 
Carrie Muniz 30 Dec 2012 4:21PM GMT 
daciodan 30 Dec 2012 4:31PM GMT 
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