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Sync Created Duplicate Marriage Facts

Replies: 13

Re: Sync Created Duplicate Marriage Facts

Posted: 24 Aug 2012 8:56PM GMT
Classification: Query
Just an update. Ancestry support reached out to me because they're investigating this bug, and they believe it was caused by the "link to Facebook" option, and that the bug is now resolved.

Just before the sync that went wrong, I had linked to Facebook, then changed my mind and undid the Facebook link. I don't know if it was the linking or unlinking that triggered the problem.

I'm impressed that tech support reached out on the basis of this forum thread alone, without me making a bug report.
SubjectAuthorDate Posted
keviniphone49 23 Nov 2012 9:30PM GMT 
Jennifer Tabe... 12 Dec 2012 6:22PM GMT 
susantoyofuku 22 Aug 2012 7:39PM GMT 
ejg25 25 Aug 2012 2:56AM GMT 
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