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FTM for Mac - Unstable application since it's release

Replies: 67

Re: Novice users please read

Posted: 22 Dec 2012 8:13AM GMT
Classification: Query
Tony, it's great to read your reasonable and obviously knowledgeable analysis of the situation. I think this entire discussion should serve as a cautionary tale for anyone starting out and considering buying genealogy software. I know if I were just starting out, myself, and read all this string, I would avoid FTMM until it gets a better track record (and hopefully it will, eventually).

My two files are small compared to some, large compared to others, with over 8,000 people in one, and half of that in the other. In the 20 years I've been using Reunion, it has had a few unexpected crashes, but I can say the Reunion support at Leister have been the best, most accessible, responsive, and helpful of any support staff for any software package I've ever used -- even down to having me send a copy of my file to run diagnostics, make repairs, and other personalized service and discussion. Perhaps there are other software packages out there like that, but this has at least been my experience there. I've seen no evidence of such accessibility and helpful response from the Ancestry side, with FTMM.

Thanks again for your information!
SubjectAuthorDate Posted
daciodan 22 Dec 2012 3:33AM GMT 
tony_knight 22 Dec 2012 6:51AM GMT 
TravisCountyN... 22 Dec 2012 3:13PM GMT 
BamaLassie 23 Dec 2012 12:04AM GMT 
BamaLassie 23 Dec 2012 12:02AM GMT 
ScottJWitte 23 Dec 2012 7:18AM GMT 
tony_knight 23 Dec 2012 9:34AM GMT 
ChristopherPa... 4 Mar 2013 6:05PM GMT 
BamaLassie 4 Mar 2013 7:28PM GMT 
Sean Franklin 4 Mar 2013 8:08PM GMT 
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