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Sync impossible between FTM and Ancestry on Mac

Replies: 37

Re: Sync impossible between FTM and Ancestry on Mac

Posted: 26 Feb 2013 11:49AM GMT
Classification: Query
I have been in touch with Ancestry again and they asked me to produce a Synch Error Report and send it to them to allow their developers to look into it further.\
This is how you do it,...when the error message appears advising tree wont synch, press SHIFT + 1 on the keyboard and you will be asked to create an error report. When its done, it appears as a zip file .
Send this to Ancestry with the request that they ask their developers to look into the problem.
If we all do this, they will have to do something.
SubjectAuthorDate Posted
Hildaw11 8 Feb 2013 8:32AM GMT 
lakena761 20 Feb 2013 6:44AM GMT 
Tim McBride 21 Feb 2013 5:04AM GMT 
rot8tor 24 Feb 2013 12:19AM GMT 
Hildaw11 24 Feb 2013 9:24AM GMT 
dixieau 26 Feb 2013 7:41AM GMT 
Hildaw11 26 Feb 2013 6:49PM GMT 
dixieau 26 Feb 2013 9:21PM GMT 
Hildaw11 26 Feb 2013 9:30PM GMT 
Norinuccia 28 Feb 2013 12:06AM GMT 
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