Hello,
I uploaded a 9.8 MB PDF file from FamilyTree Maker for Mac to my linked and synced online tree as a media item for a source. On the online tree, a blank icon denoting a PDF is visible as a "story" for the source, but an error message reads, "We're sorry. The page you tried to access is no longer available."
Is there a limit on the size of the PDF one can attach as a medium item to a source? Or, is there a time delay on how long it takes Ancestry.com to post a PDF of that size?
I'd like to attach this media to my source; however, I don't want to produce an error in the online version of my tree.
Any assistance would be appreciated. Thanks!