Small update. After going through their 'fix' process 3x (per their request) I then sent a crash log. In the crash log it specifically states:
Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
I'm no programmer, but this seems to be related to the app being 32bit vs 64bit environment. I realize you can run a 32bit in a 64bit but somewhere in there somethings screwy.