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Crash because large file?

Replies: 2

Crash because large file?

Posted: 29 Mar 2013 4:22PM GMT
Classification: Query
I bought the Family Tree Maker for Mac around 6 months ago because I am in charge of managing my father's database, it has around 180,000 people in it, with a lot of dates, places and information, and I need to be able to import and export the database in .ged format because the tree is published in Geneanet.org

I installed the software and I opened the file, the file has 390 MB in .ftmm format, it is a little slow to find people and make changes, but it becomes unusable when I try to sync it with ancestry.com or if I try to export the file, so I have to force quit the program beacuse it frezes the computer. When I open again the program it asks me to make a compact to reapair any damage caused by the force quit and the frezing happens again......

Conclusion, I think I lost the money I paid for the software, it does not work with large files! I have called support and no one had any idea of what the problem was. My macbook pro has a 2.66 Ghz Intel Core 2 Duo Processor, with 4 GB and has Mac OS X Version 10.7.5.

Has anyone any suggestion? Please help. There are very few genealogy programs that work with mac, and Family Tree Maker sounds like the best, but it looks like it does not work with large databases.

Thanks.
SubjectAuthorDate Posted
Ana_Pareja 29 Mar 2013 10:22PM GMT 
daciodan 30 Mar 2013 2:03AM GMT 
Sean Franklin 1 Apr 2013 6:56PM GMT 
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