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Sync Broken

Replies: 16

Re: Sync Broken

Posted: 5 Apr 2013 4:16PM GMT
Classification: Query
I haven't seen that specific issue. When you say you "reinstalled FTM2 and resynced the whole tree" - do you mean you relinked to the existing tree on Ancestry, or did you unlink and re-upload or re-download the tree as described in this article:

http://ftm.custhelp.com/app/answers/detail/a_id/5441

If you didn't do the steps in that article, that's what I'd suggest trying first.
SubjectAuthorDate Posted
chriswhite80 5 Apr 2013 7:23PM GMT 
Sean Franklin 5 Apr 2013 10:16PM GMT 
chriswhite80 5 Apr 2013 11:03PM GMT 
Sean Franklin 6 Apr 2013 6:19PM GMT 
chriswhite80 6 Apr 2013 7:13PM GMT 
Sean Franklin 6 Apr 2013 8:13PM GMT 
chriswhite80 6 Apr 2013 8:18PM GMT 
chriswhite80 6 Apr 2013 8:40PM GMT 
chriswhite80 8 Apr 2013 5:52PM GMT 
chriswhite80 8 Apr 2013 10:04PM GMT 
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