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Replace FTM file with ancestry.com file due to sync problems

Replies: 4

Replace FTM file with ancestry.com file due to sync problems

Posted: 24 Jun 2013 7:10AM GMT
Classification: Query
I have been having sync failures the last couple of days. I'm now afraid that I have no idea what the result of a sync will be. I made extensive changes to my online tree before the sync problems. I believe that my online tree is still OK and is the correct one as the sync never completed [even though it said it did, but still showed sync needed].

I read how to unlink the existing FTM tree and download the ancestry.com version as a new one. The instructions don't say how to handle the file names. Do I have to change the name of the existing FTM file and media folder [which I want to keep as a BU] so that the online version shows up as the same FTM file name with the same authorized users list? I don't think I want to Merge the files as I have no idea what will happen. And I think I want to download without linking and link afterwards?

Thanks.
SubjectAuthorDate Posted
davet651 24 Jun 2013 1:10PM GMT 
Sean Franklin 3 Jul 2013 1:56AM GMT 
davet651 3 Jul 2013 2:51AM GMT 
davet651 3 Jul 2013 3:17AM GMT 
davet651 3 Jul 2013 3:17AM GMT 
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