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Giving up on FTM for Mac

Replies: 34

Giving up on FTM for Mac

Posted: 23 May 2011 3:07PM GMT
Classification: Query
I have just finished entering in my census information, which includes sources and media for each person in my family tree. This is the 3rd time that I have done this....

Between entering the 2nd and 3rd time, I was in contact with technical support at Ancestry. At that time it was determined that I should upload my tree to Ancestry and the files would be checked for any problems. A couple of corrupted files were found, and removed and then I downloaded the file back to my computer.

I began entering my census information for the 3rd time. All went well for awhile, and then the old problems started again. Losing media, and source information, not being able to keep the media in any sort of order, etc.

I contacted technical support again today to see if any update was going to be issued. (No family tree program should have this many problems!)

I was told that a NEW VERSION may be coming out, but nothing was known about an update.

It sounds as though Ancestry wants everyone who is having problems with FTM for MAC to BUY a new version to solve the problems....

At any rate, although I really like the format, etc., of FTM for Mac it is just not worth the time and trouble.

I appears obvious that Ancestry doesn't really care about this situation...

At any rate,I am going back to Reunion......
SubjectAuthorDate Posted
swilliams3033 23 May 2011 9:07PM GMT 
jdyrly 25 May 2011 2:47AM GMT 
SmsgtBob 28 Jun 2011 9:38AM GMT 
tony_knight 29 Jun 2011 7:03AM GMT 
SmsgtBob 29 Jun 2011 9:44AM GMT 
SmsgtBob 24 Jul 2011 11:32AM GMT 
daciodan 24 Jul 2011 7:47PM GMT 
jdyrly 24 Jul 2011 7:55PM GMT 
daciodan 24 Jul 2011 9:33PM GMT 
jdyrly 24 Jul 2011 9:56PM GMT 
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