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Internet Connection Not Available

Replies: 76

Re: Internet Connection Not Available

Posted: 29 Sep 2011 12:59PM GMT
Classification: Query
Web dashboard status: [No Internet Connection. There is no connection to the Internet or a firewall is preventing Family Tree Maker from accessing the Internet.] On both counts this should not be the issue. I am connected, and my firewall is turned off.

My Ancestry username: k_nemaric... I do not have access to any log/on/out options at this time because they don't show if I am offline. I never log on and off when I'm done. I just quit the program. (And yes, I have already tried File>Go Online)

I've had an Ancestry subscription for the last 10 years. I realize there is a difference between registration and activation. In my case I was unable to register FTM and had to use a back-door method to bypass the process. I mentioned it because I thought perhaps that somehow had a bearing on the current problem.
SubjectAuthorDate Posted
Kathleen Nema... 29 Sep 2011 4:18PM GMT 
daciodan 29 Sep 2011 5:43PM GMT 
Kathleen Nema... 29 Sep 2011 6:59PM GMT 
Russ Worthing... 29 Sep 2011 9:25PM GMT 
Kathleen Nema... 29 Sep 2011 9:48PM GMT 
Russ Worthing... 29 Sep 2011 10:10PM GMT 
jedwin31001 13 Jul 2012 12:34PM GMT 
HJC3HJC3 13 Jul 2012 1:17PM GMT 
tinselle 13 Jul 2012 1:33PM GMT 
HJC3HJC3 13 Jul 2012 2:07PM GMT 
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