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TRANSITION FTM 2O12 T0 FTM MAC 3 VIA ANCESTRY VIA GEDCOM

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TRANSITION FTM 2O12 T0 FTM MAC 3 VIA ANCESTRY VIA GEDCOM

Posted: 16 Jan 2014 6:04PM GMT
Classification: Query
Surnames: BREWER
HELLO,
I HAVE MADE SEVERAL ATTEMPTS TO UPLOAD MY FAMILY TREE TO ANCESTRY. MY FILE IS THE BACKUP FILE FROM MY OLD PC WHICH IS NOT OPERATING NOW. THE BACK UP FILE IS IN PC WINDOW MODE FROM FTM 2012 ESD A, WHICH I PURCHASED ABOUT A YEAR AGO. I NOW HAVE THE FTM MAC 3 INSTALLED ON MY MACBOOK AIR AND I HAVE BEEN TRYING TO SEND THE BACKUP FILE MENTIONED ABOVE VIA THE MAC 3 FTM. I HAVE OVER SIX THOUSAND ENTRIES, DATING BACK TO THE MIDDLE AGES. I HAVE BEEN A CUSTOMER OF FTM FROM IT’S START UP YEARS AGO. I AM EXTREMELY FRUSTRATED AS I CANNOT RE-DO THE MANY YEARS OF RESEARCH. AT AGE 76 I NEED ALL THE HELP I CAN GET. AS MY OLD PC IS FINISHED AND ALL I HAVE IS MY BAKUPS. PLEASE FORWARD THIS TO SOMEONE AT ANCESTRY THAT CAN BE OF HELP!
RESPECTFULLY,
WES BREWER

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